Privacy Policy

Last Updated: 11/11/2025

JT Heating & Cooling Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website appliance-solution.com.

1. Information We Collect

We collect customer information through the following channels:

Website: When you use our website appliance-solution.com to schedule appointments or request information, we collect personal details such as your name, phone number, email address, and service details.
Phone: When you call us to schedule services or inquire about our offerings, we collect information such as your name, phone number, address, and service details.

2. How We Use Your Information

We use your personal information for the following purposes:

To schedule and manage appointments, process payments, and deliver our services.
To communicate with you regarding service updates, follow-ups, or promotional offers (if opted in).
To ensure efficient operation of our services, including scheduling platforms and customer support.
To send text message notifications about upcoming appointments, service confirmations, and reminders. We may also send important updates related to your service or urgent notifications via text message.
To provide you with information on special offers, discounts, or other services we think may be of interest to you, if you have opted in to receive promotional text messages.

3. Sharing and Disclosure of Information

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with third-party service providers that assist us in scheduling appointments, processing payments, or offering financing services. These providers may collect additional information, and their privacy policies will apply.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your Privacy Choice

You have the following rights regarding your personal information:

Access: You may request access to the personal information we have collected.
Correction: You may request to correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to legal requirements.
Opt-out:You can opt out of receiving promotional communications, including text messages, at any time by contacting us directly or following the unsubscribe instructions provided in the text message.

6. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies to enhance user experience. These tools allow us to:

Understand website traffic and improve site performance
Remember user preferences for a personalized experience
Analyze browsing behavior for security and fraud detection

You can disable cookies in your browser settings. However, some Website features may not function properly without them.

7. Third-Party Links

Our website may contain links to external websites, including scheduling and financing services, which are not operated by us. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for inpiduals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 847-503-9692
Address: 250 Parkway Dr ste 125, Lincolnshire, IL 60069

Thank you for trusting JT Heating & Cooling Services with your personal information.